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5 Benefits of Streamlining Care Coordination with MedPilot and Epic EHR Integration

Introduction: Breaking Down Silos in Healthcare
In today’s complex healthcare landscape, fragmented systems are the enemy of efficiency. Practices juggle EHRs, billing tools, and patient portals—often manually transferring data between platforms. At MedPilot, we’ve partnered with Epic EHR, the industry’s most widely used electronic health record system, to create a seamless integration that unifies workflows, reduces errors, and elevates patient care. Here’s how the MedPilot-Epic integration transforms care coordination for medical practices.

1. Eliminate Double Data Entry

The Problem: Manually re-entering patient demographics, visit notes, and billing codes into multiple systems wastes hours and risks errors.
The Solution:

  • Bidirectional Sync: Patient records, appointments, and diagnoses automatically flow between MedPilot and Epic.
  • Real-Time Updates: Changes in one system reflect instantly in the other.

Example:
Dr. Sarah Kim’s clinic cut 8 hours/week of administrative work by automating lab result imports from Epic to MedPilot’s patient charts.

2. Reduce Claim Denials with Unified Coding

The Problem: Mismatched ICD-10/CPT codes between EHRs and billing tools lead to costly denials.
The Solution:

  • Smart Code Sync: MedPilot cross-references Epic’s clinical notes to auto-populate accurate billing codes.
  • Denial Alerts: Flag coding discrepancies before claims are submitted.

Result:
Coastal Medical Group reduced claim denials by 35% within 3 months of integrating MedPilot with Epic.

3. Enhance Patient Engagement

The Problem: Disconnected systems force staff to toggle between platforms to communicate with patients.
The Solution:

  • Centralized Patient Portal: Patients access Epic records, MedPilot telehealth visits, and billing in one place.
  • Automated Reminders: Sync Epic appointment data with MedPilot’s SMS/email reminder system.

Impact:
Riverside Pediatrics saw a 40% drop in no-shows after enabling unified appointment reminders.

4. Strengthen Care Continuity

The Problem: Specialists and primary care providers (PCPs) struggle to share updates across disparate systems.
The Solution:

  • Shared Care Plans: MedPilot-Epic integration lets PCPs and specialists collaborate on treatment plans in real time.
  • Referral Tracking: Automatically log specialist referrals in Epic and track follow-ups via MedPilot.

Case Study:
After integrating MedPilot with Epic, Metro Cardiology reduced referral response times from 7 days to 24 hours.

5. Scale Securely Without Added Complexity

The Problem: Adding new tools often means compromising security or overwhelming staff.
The Solution:

  • Unified Compliance: MedPilot and Epic both meet HIPAA, GDPR, and HITRUST standards.
  • Single Sign-On (SSO): Staff access both platforms with one secure login.
  • Role-Based Permissions: Control data access across systems with granular user roles.

Why It Matters:
Community Health Network onboarded 50+ providers to MedPilot-Epic in 2 weeks—without a single security incident.

How to Get Started

  1. Check Compatibility: Ensure your Epic EHR version supports MedPilot integration.
  2. Schedule a Demo: See the integration in action with your practice’s workflows.
  3. Go Live in Days: Our team handles setup, data migration, and staff training.

Watch a 2-Minute Demo | Download Integration Guide

FAQ

Q: Is my Epic data secure during integration?
A: Yes. Data is encrypted end-to-end, and MedPilot never stores Epic credentials.

Q: Can we customize which fields sync?
A: Absolutely. Choose specific data points (e.g., labs, prescriptions) to share between systems.

Q: What if we already use another EHR?
A: MedPilot also integrates with Cerner, Athenahealth, and 50+ other EHRs. See full list.

Q: Is there added cost for the Epic integration?
A: The integration is free for all MedPilot Enterprise Plan users.

Conclusion: Smarter Tools for Better Outcomes
The MedPilot-Epic integration isn’t just about connecting systems—it’s about connecting people. By streamlining care coordination, we’re helping providers focus less on paperwork and more on what truly matters: their patients.